faq

Is Essentials by JD Black-owned?

Yessir! Essentials by JD is PROUDLY owned by a Black woman!

 

Are products from Essentials by JD vegan/cruelty free?

Yup! We are happy to be vegan and cruelty free. Our products do not contain any animal products & they are not tested on animals.

 

Accepted payment methods?

We accept PayPal, Visa, Mastercard, American Express, and Discover. Unfortunately, we cannot accept checks or money orders.

 

How do you use the info I provide?

Learn all about our privacy policy here.

 

Is the hair oil for men and women?

Absolutely! Our hair oil does not discriminate!

 

How do I use the essential oils?

Our essential oils can be placed into the diffuser or humidifier of your choice and/or into a pot of boiling water to permeate the air.

 

Can I place the essential oils directly onto my skin?

We don't recommend that as some skin-types may be sensitive to the pure nature of essential oils.

 

Why the amber glass bottles?

Amber bottles protect our oils by blocking out UV light. We use glass bottles instead of plastic because it's better for the environment & unlike plastic, glass bottles do not break down/leak chemicals into its contents.

 

What is your refund policy?

Visit our Refund Policy page to learn all about it.

 

What is your shipping policy?

Great question! Learn all about our shipping policies here

 

I have a question that's not answered here or in your other policy links located in the footer menu of this website. What do I do?

We're happy to answer any questions you may have. Please use the contact form on our site or email us contact@essentialsbyjd.com